Website-as-a-Service means we handle everything for your professional online presence for a predictable monthly fee. You don't pay any large upfront costs for the website build. We design, build, host, maintain, and manage your website so you don't have to worry about any technical hassle.

Our WaaS model removes the significant upfront financial barrier of traditional website development. It converts a large capital expense into a manageable, predictable monthly operational cost. Plus, you get continuous management, security, and updates, ensuring your website is always professional and performing, without you lifting a finger.

No. Our monthly fee is all-inclusive for the services outlined in your chosen plan. This covers design, build, hosting, domain, SSL, and ongoing management and maintenance. Our contracts are clear and transparent.

Our contracts have a minimum term of 12 months. This ensures we can deliver a high-quality, fully managed service and amortize our initial setup time.

After your minimum contract term, your service will automatically continue on a month-to-month basis at a reduced loyalty renewal rate, as specified in your chosen plan. You're free to cancel with appropriate notice, or continue enjoying our fully managed service at a discounted rate.

Absolutely. We pride ourselves on delivering professionally designed, high-quality websites. Each website is custom-made for your business, reflecting your brand and tailored to your specific needs – we don't use generic templates.

Yes, all our websites are fully responsive, meaning they will look great and function perfectly on any device, from desktops to tablets and smartphones. This is crucial for reaching all your potential customers.

Minor content updates and adjustments are included within your monthly service. For larger structural changes or new feature requests, we can discuss additional options. Our goal is to ensure your website remains current and effective.

Yes, a custom domain name (e.g., yourbusiness.co.uk) and an SSL certificate are included. Our "Digital Portal" and "ProConnect Hub" plans also include a professional email address (e.g., info@yourbusiness.co.uk) to further enhance your brand.

We do! That's the beauty of our WaaS model. We manage all the technical aspects, including secure hosting, SSL certificates, regular backups, and ongoing security monitoring. You don't need any technical skills.

We guarantee responses to all support requests within 24 business hours. For urgent issues, we aim to respond even faster.

Yes, all our plans include basic SEO setup to help your business be found online. Our "ProConnect Hub" plan offers an advanced SEO strategy, including keyword research, ongoing on-page optimisation, and monthly performance reports, to help you rank higher and attract more customers.

Our WaaS model provides you with the use and management of a high-quality website as a service. While you retain ownership of your content (text, images you provide), the website design, code, and platform are licensed to you as part of the ongoing service. If you choose to cancel, the website will be taken offline as the service discontinues. This is how we can offer zero upfront costs.

You can cancel your service after your minimum contract term by providing the agreed notice period. Please refer to your contract for specific cancellation terms and notice requirements.